Rents are calculated on a weekly basis but you can pay your rent, weekly, fortnightly or monthly.
We have an arrangement with ALLPAY, a company which specialises in collecting rents and other regular payments. There is no charge to the tenant and your payments can be as large or as small as you choose, as long as the rent is paid in full each week. Every tenant is issued with a plastic swipe card. If you lose your swipe card, please contact the rent team.
Pay Your Rent Online
You can pay your rent online through the ALLPAY secure payment gateway using your credit or debit card. In order to do this you need your ALLPAY swipe card. For more information about this service read some ALLPAY FAQ's
Other Ways To Pay Your Rent
In Shops and Post Offices
You can pay using your ALLPAY card in any shop or Post Office that displays the PayPoint sign
You can also pay your rent by direct debit - this means your rent will automatically be deducted from your account each month. Please phone the rent officer or the housing manager who will arrange this. It can be set up over the phone. We will agree with you the best day for the payments to be taken from your account. When your rent changes in April, we will give you notice of the new amount and adjust the direct debit without you having to do anything. We will give you 14 days notice of any changes.
If you would like to pay by direct debit please call the rent team on 01803 863550 and have your bank account details to hand.
Unfortunately, we do not have a telephone system payment in place at the moment, but this will be coming soon.
Other Ways To Pay
Cash - Paid at the office.
Cheque - Paid at the office or by post.
Standing Order - Through the bank (please ensure that the tenant reference is quoted so we know who the payment is from.
Bank Transfer - Through the bank using our bank details of: CAF Bank - A/C No: 00020100 - Sort Code: 40-52-40. Please quote the tenant reference so that we know who the payment is from.